Important Holiday Dates
Please check my FAQ page for general shipping questions!
Please be aware, the below dates are given by Canada Post & FedEx as guidelines. I cannot guarantee packages will arrive before the holidays even if they are shipped before these dates as many factors can still delay packages in transit (i.e. customs checks).
For Canadian customers - Canada Post may decide to strike at any time. If a package is already in the system when a strike occurs, there's nothing I can do to retrieve it. My advice is to order in plenty of time and upgrade to FedEx shipping if a strike looks possible. Thank you for your understanding & patience during this busy season!
Last Day to Order Made-To-Order Items before The Holidays
Sunday November 30th
International Shipping Cut Off Date (excluding USA)
Thursday December 4th
USA Cut Off Date
Sunday December 14th
Canada Cut Off Dates
National – Thursday December 11th
Regional (Western) – Wednesday December 17th
Local (Edmonton) – Friday December 19th
I'll always assist if there are ever any issues during transit.
Sometimes, no matter the precautions taken, the worst can still happen. If you ever have any concerns, or need to reach out about an issue, I'll try my best to get things resolved as quickly as possible.
Email: info@ivyfen.com